Rustic Paradise Logo

Rustic Paradise

Legal Document

Privacy Policy

Last Updated: April 2026

1. Introduction

Welcome to Rustic Paradise Apartments. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, process, and safeguard your information when you use our website, booking portal, and services.

2. Information We Collect

When you make a reservation, interact with our guest portal, or contact us, we may collect the following information:

  • Identity Data: First name, last name.
  • Contact Data: Email address, telephone number.
  • Transaction Data: Booking dates, apartment preferences, and payment status (handled securely).
  • Technical Data: Information required for secure authentication and login (if applicable).

3. How We Use Your Information

We use your personal data exclusively to provide and improve our hospitality services. This includes:

  • Managing your booking and generating personalized Guest Portals.
  • Communicating with you regarding your stay via live chat or email.
  • Complying with legal and regulatory obligations.

4. Data Security & Third Parties

Our backend systems utilize industry-standard, highly secure infrastructure to ensure your data is stored safely at all times. We do not sell, trade, or rent your personal information to third parties. Any information shared during authentication is strictly used for secure access and service provision.

5. Contact Us

If you have any questions about this privacy policy or wish to request the deletion of your data, please contact us at:

support@rusticparadise.co.ke

+254 711 262 157

+254 722 163 568